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Shipping Policy

We offer delivery within Thailand.

  • Shipping methods: Standard domestic delivery via courier

  • Processing time: 1–2 business days after payment confirmation

  • Delivery timeframe: 2–5 business days depending on location

  • Shipping fees: Calculated at checkout or confirmed via WhatsApp

In case of delays due to courier, weather, or external factors, we will notify customers as soon as possible. Delivery timeframes are estimates and not guaranteed.

Order Cancellation Policy

  • Orders may be cancelled within 12 hours of payment confirmation, provided the order has not yet been shipped

  • Once an order has been shipped, cancellation is no longer possible

To request a cancellation, please contact us immediately via WhatsApp.

Returns & Refund Policy

We accept returns only in the following cases:

  • Item received is damaged

  • Item received is incorrect

 

Conditions:

  • Return request must be made within 48 hours of delivery

  • Item must be unused and in original packaging

 

Refunds

  • Approved refunds will be processed to the original payment method only

  • Refund processing time: 5–10 business days depending on payment provider

 

Return Shipping

  • If the return is due to our error (damaged or incorrect item), we cover return shipping costs

  • For all other cases, customer is responsible for return shipping costs

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